Refund policy

RETURN AND REFUND POLICY

We want you to love your purchase! However, please note our return policy varies by product type:

PRINT-ON-DEMAND ITEMS (Mugs, Tote Bags, Custom Products):
These items are made-to-order specifically for you. We cannot accept returns unless the item arrives damaged or defective. If you receive a damaged or defective item, please contact us within 7 days of delivery with photos, and we will provide a replacement or full refund.

VINTAGE & THRIFTED ITEMS (Barbies, High Cutters Club, Home Decor):
These are one-of-a-kind pre-loved items sold as-is. All sales are final. We carefully photograph and describe each item's condition, but please understand these items show natural signs of age and use. No returns or exchanges.

DAMAGED OR INCORRECT ORDERS:
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at simpleabundance.store@gmail.com with photos. We will work with you to resolve the issue with a replacement or refund.

REFUND PROCESSING TIME:
Approved refunds will be processed within 5-7 business days and returned to your original payment method. Please allow additional time for your bank to post the refund.

RETURN SHIPPING:
Customers are responsible for return shipping costs unless the item arrived damaged or defective.

QUESTIONS?
Contact us at manager@simpleabundance.store and we'll respond within 24-48 hours.